Delivery
If you have not received an order confirmation via email within a few minutes after placing your order, please check whether your email account is protect...
Wed, 27 Sep, 2017 at 12:55 PM
Direct Debit: you will immediately receive your product activation information after completing the online order process.
Payment by Bank Transfer: ...
Wed, 27 Sep, 2017 at 2:32 PM
After selecting the product you wish to purchase, please proceed to the shopping cart. If you are a returning customer, simply enter your access details (...
Wed, 27 Sep, 2017 at 2:39 PM
Depending on the store where you purchased or wish to purchase your product, the following options may be available to prevent data loss: 1.) Extended D...
Thu, 17 Feb, 2022 at 11:27 AM
You will receive a link and your access details for accessing your customer account together with your order confirmation. If you receive an error message...
Wed, 27 Sep, 2017 at 3:04 PM
You may receive the message "You have no downloads available" This message does appear after the timeframe of 30 days after purchase W...
Thu, 17 Feb, 2022 at 11:23 AM
If you need an invoice, you can retrieve it directly in your customer account. Please log in to your account with the information given in your order confir...
Wed, 27 Sep, 2017 at 3:43 PM
"Verified by Visa" and "MasterCard SecureCode" are additional security services by Visa and MasterCard designed to allow authentication ...
Thu, 17 Feb, 2022 at 11:29 AM
If you receive an error message when entering your activation key this may be due to one of the following reasons: With an installed and activated test ...
Wed, 27 Sep, 2017 at 4:10 PM
Please note - this payment option might not apply to the Store where you wish to place your order. For more information on available payment options, plea...
Wed, 27 Sep, 2017 at 4:21 PM