A newly purchased Steinberg software box must contain a card - the so-called Essential Product License Information - on which an Activation Code or a Download Access Code is printed. The codes are needed to download the needed software license.
If the Essential Product License Information seems to be missing, please verify if the card has slipped into the printed manual or is stuck in the box.
If you have purchased software online, you have received an Activation Code or Download Access Code by email. Please check your mailbox with the order confirmation.