Please login into your shop account that you created for the purchase of your F-Prot software product.


https://shop.cyren.com/cgi-bin/shop?ml=EN&mode=info


After you have logged in please click on "My Account" at the bottom of the page.


You will be directed to a new page. Please click on "My Orders or View Orders" and after that on "Download".


You should now be able to download the software that you purchased and retrieve your subscription key(s).